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Search our knowledge base for answers to common questions about Sederly
Getting Started
Order Management
User Accounts
Billing
Integrations
Popular Help Articles
How to Create Your First Order
Step-by-step guide to creating and managing your first order in the system.
5 min read
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Managing User Accounts and Roles
Learn how to add team members, assign roles, and manage permissions.
8 min read
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Setting Up Thermal Printing
Configure thermal printers for receipts and invoices in your business.
15 min read
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Understanding Reports and Analytics
Get insights from your business data with our reporting features.
12 min read
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Billing and Subscription Management
Manage your subscription, update payment methods, and view billing history.
6 min read
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Multi-Branch Setup and Management
Configure and manage multiple business locations from one dashboard.
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Browse by Category
Getting Started
12 articlesOrder Management
18 articlesUser Management
15 articlesSettings & Configuration
22 articlesFrequently Asked Questions
Getting started is easy! Sign up for a free trial, complete your organization profile, set up your first branch, and start creating orders. Our onboarding guide will walk you through each step.
Yes! Sederly supports multi-branch management. You can create multiple branches, assign users to specific locations, and track performance across all your business locations from a single dashboard.
Our platform supports thermal printing for receipts and invoices. Simply configure your thermal printer in the settings, and you can print directly from the order management interface. We support most standard thermal printer models.
We accept all major credit cards (Visa, MasterCard, American Express) and support various payment processors. All transactions are secured with industry-standard encryption.
Absolutely! We use enterprise-grade security with data encryption, regular automated backups, and 99.9% uptime guarantee. Your data is stored securely and backed up multiple times daily.
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Our support team is here to help you succeed with Sederly. Get in touch and we'll respond quickly.