System Status

Real-time status and performance metrics for Sederly services

All Systems Operational

All services are running normally

Service Status

Web Application
Main platform interface
Operational
Response Time: 245ms Uptime: 99.98%
API Services
REST API endpoints
Operational
Response Time: 156ms Uptime: 99.99%
Database
Data storage and retrieval
Operational
Response Time: 12ms Uptime: 99.97%
Payment Processing
Billing and transactions
Operational
Response Time: 892ms Uptime: 99.95%
Email Services
Notifications and communications
Operational
Delivery Rate: 99.8% Uptime: 99.96%
File Storage
Document and image storage
Operational
Response Time: 89ms Uptime: 99.99%

Performance Metrics

99.98%

Uptime (30 days)

245ms

Avg Response Time

12,450

Active Users

99.5%

Server Health

Scheduled Maintenance

No Scheduled Maintenance

There are currently no scheduled maintenance windows. We'll notify you in advance of any planned maintenance.

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Recent Incident History

Database Performance Optimization

Completed scheduled database optimization to improve query performance.

January 15, 2025 • 2:00 AM - 2:30 AM UTC
Resolved
Email Delivery Delays

Some users experienced delays in receiving email notifications. Issue was resolved by switching to backup email service.

January 8, 2025 • 10:15 AM - 11:45 AM UTC
Resolved
Security Update Deployment

Deployed security patches and updates across all systems. No service interruption.

December 28, 2024 • 3:00 AM - 3:15 AM UTC
Completed

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Service Level Agreement

Uptime Guarantee

We guarantee 99.9% uptime for our core services. If we fall below this threshold, you may be eligible for service credits.

  • 99.9% monthly uptime SLA
  • Service credits for downtime
  • 24/7 monitoring
Support Response

Our support team is committed to responding to your inquiries within the following timeframes:

  • Critical: 1 hour
  • High: 4 hours
  • Normal: 24 hours

Need Help?

If you're experiencing issues not reflected on this status page, please contact our support team

Contact Support Help Center