Printer Configuration

Printer configuration in Sederly supports various printer types and provides flexible receipt customization. Learn to set up printers, customize templates, and maintain optimal printing performance.

## Printer Types and Setup ### Supported Printer Types Sederly supports multiple printer configurations: #### Thermal Printers: - **58mm Receipt Printers**: Compact receipts for small businesses - **80mm Receipt Printers**: Standard receipts for most retail operations - **112mm Receipt Printers**: Wide receipts for detailed information - **Label Printers**: Product labels and shipping labels #### Standard Printers: - **Inkjet Printers**: Color printing for marketing materials - **Laser Printers**: High-quality document printing - **Dot Matrix Printers**: Multi-part forms and carbon copies - **Network Printers**: Shared printers across multiple workstations ### Basic Printer Setup #### Adding New Printer: 1. **Navigate to Settings** > **Printers** 2. **Click "Add New Printer"** 3. **Select Printer Type** (Thermal, Standard, Label) 4. **Choose Connection Method** (USB, Network, Bluetooth) 5. **Configure Basic Settings** 6. **Test Print** to verify setup 7. **Save Configuration** #### Connection Methods: - **USB Connection**: Direct computer connection - **Network (Ethernet)**: IP-based network printing - **Bluetooth**: Wireless mobile printing - **WiFi**: Wireless network printing - **Serial (RS-232)**: Legacy system integration ## Receipt Template Configuration ### Template Customization #### Template Elements: - **Header Section**: Business name, logo, address, contact info - **Order Information**: Date, time, order number, cashier name - **Line Items**: Product details, quantities, prices, totals - **Payment Section**: Payment method, amount paid, change due - **Footer Section**: Thank you message, return policy, website #### Customization Options: - **Logo Placement**: Position and size of business logo - **Font Sizes**: Different sizes for headers, items, totals - **Text Alignment**: Left, center, right alignment options - **Line Spacing**: Control spacing between sections - **Custom Messages**: Personalized messages and promotions ### Template Types #### Available Templates: - **Standard Receipt**: Basic transaction details - **Detailed Receipt**: Itemized breakdown with descriptions - **Gift Receipt**: Price-hidden version for gifts - **Return Receipt**: For exchanges and returns - **Layaway Receipt**: Payment schedule information - **Quote/Estimate**: Price estimates for customers #### Template Configuration: 1. **Select Template Type** 2. **Upload Business Logo** 3. **Configure Header Information** 4. **Set Font Sizes and Styles** 5. **Customize Footer Messages** 6. **Preview Template** 7. **Save and Apply** ## Advanced Printer Settings ### Print Quality and Performance #### Quality Settings: - **Print Density**: Light, Normal, Dark settings - **Print Speed**: Fast, Normal, High Quality modes - **Character Encoding**: UTF-8, ASCII, regional encoding - **Paper Saving**: Reduce spacing to save paper - **Cut Settings**: Full cut, partial cut, or no cut #### Performance Optimization: - **Print Queue Management**: Handle multiple print jobs - **Error Recovery**: Automatic retry on print failures - **Paper Detection**: Automatic paper out detection - **Status Monitoring**: Real-time printer status updates ### Multi-Printer Setup #### Managing Multiple Printers: 1. **Add Each Printer** with unique names 2. **Assign Printer Roles**: - Primary Receipt Printer - Kitchen Order Printer - Label Printer - Backup Printer 3. **Configure Default Assignments** 4. **Set Failover Options** 5. **Test All Printers** #### Printer Assignment: - **By Location**: Different printers for different areas - **By Function**: Receipts, labels, kitchen orders - **By User**: User-specific printer preferences - **By Order Type**: Different printers for different order types ## Cash Drawer Integration ### Cash Drawer Setup #### Connection Process: 1. **Connect Drawer** to printer's cash drawer port (RJ-11) 2. **Enable Cash Drawer** in printer settings 3. **Configure Kick Settings**: - Pulse Duration - Pulse Strength - Auto-Open Triggers 4. **Test Drawer Operation** 5. **Set Security Options** #### Cash Drawer Settings: - **Auto-Open**: Open automatically after payment - **Manual Control**: Button to open drawer manually - **Security**: Require manager code for manual opening - **Timing**: Adjust pulse timing for reliable operation ## Troubleshooting and Maintenance ### Common Printing Issues #### Print Quality Issues: - **Faded Printing**: Check thermal paper, increase density - **Streaky Output**: Clean print head, check paper path - **Misaligned Text**: Adjust paper guides, check template - **Incomplete Printing**: Check paper supply, clear jams #### Connection Problems: - **Printer Not Found**: Check connections, restart printer - **Network Issues**: Verify IP settings, test connectivity - **USB Problems**: Try different port, update drivers - **Bluetooth Pairing**: Re-pair device, check compatibility #### Paper and Supply Issues: - **Paper Jams**: Clear jam, check paper loading - **Wrong Paper Size**: Verify paper width matches printer - **Poor Paper Quality**: Use recommended thermal paper - **Paper Out**: Replace paper roll, check sensors ### Maintenance Procedures #### Regular Maintenance: - **Daily**: Check paper levels, clear any jams - **Weekly**: Clean print head with alcohol wipes - **Monthly**: Deep clean printer, check connections - **Quarterly**: Update drivers, review settings #### Cleaning Procedures: 1. **Turn Off Printer** 2. **Remove Paper** 3. **Clean Print Head** with alcohol wipes 4. **Clean Paper Path** with compressed air 5. **Check Sensors** for debris 6. **Reload Paper** and test print ## Best Practices ### Printer Management #### Operational Excellence: - **Regular Testing**: Daily test prints to verify operation - **Spare Supplies**: Keep extra paper rolls and cleaning supplies - **Backup Printers**: Have backup printer for critical operations - **Staff Training**: Train all staff on basic printer operation - **Documentation**: Keep printer manuals and settings documented #### Cost Management: - **Paper Quality**: Use quality thermal paper for best results - **Bulk Purchasing**: Buy supplies in bulk for cost savings - **Energy Efficiency**: Use power-saving features when available - **Preventive Maintenance**: Regular maintenance prevents costly repairs ### Template Design Tips #### Professional Receipts: - **Clear Branding**: Include logo and business information - **Readable Fonts**: Use appropriate font sizes for readability - **Logical Layout**: Organize information in logical order - **Contact Information**: Include phone, email, website - **Return Policy**: Clear return and exchange information #### Customer Experience: - **Fast Printing**: Optimize for quick receipt generation - **Professional Appearance**: Clean, organized receipt layout - **Useful Information**: Include relevant customer information - **Promotional Messages**: Add marketing messages when appropriate ## Quick Reference ### Printer Setup Checklist - [ ] Printer physically connected - [ ] Drivers installed and updated - [ ] Printer added to Sederly - [ ] Receipt template configured - [ ] Test print successful - [ ] Cash drawer connected (if applicable) - [ ] Staff trained on operation ### Common Settings - **Thermal Printer**: 203 DPI, Normal density, Auto-cut enabled - **Receipt Width**: 80mm for standard receipts - **Print Speed**: Normal for balance of speed and quality - **Paper Type**: High-quality thermal paper - **Character Set**: UTF-8 for international characters ### Troubleshooting Quick Fixes - **No Print**: Check power, connections, paper - **Poor Quality**: Clean print head, adjust density - **Paper Jam**: Turn off, clear jam, reload paper - **Network Issues**: Check IP, restart printer and router - **Cash Drawer**: Check connection, test pulse settings